Zendesk is a cloud-based customer service software company that provides helpdesk solutions to businesses. One of the features that Zendesk offers is the ability to integrate with WhatsApp. This means that businesses can use WhatsApp as a channel for customer support.
WhatsApp is a popular messaging app with over 1 billion active users. It’s known for its ease of use and security. With Zendesk, businesses can take advantage of these same benefits for customer support.
Integrating Zendesk with Whats App allows businesses to:
– Provide customer support through WhatsApp
– Respond to customer messages in real-time
– Automatically route customer messages to the right team or agent
– Get real-time insights into customer support performance
The integration of Zendesk with WhatsApp is a powerful tool for businesses that want to provide great customer support. It gives businesses the ability to reach their customers where they are and to respond in real-time. This can help to improve customer satisfaction and loyalty.
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