At Padah Solutions, we’re the masters of all things Zendesk. And when we teamed up with 63 moons technologies limited, we knew we had a challenge on our hands – managing customer inquiries from multiple channels is no joke.
When 63 moons came to us with their customer service challenges, we knew we had to bring our A-game.
So, we whipped out our magic wands (okay, they were just laptops) and got to work. With Zendesk as our trusty sidekick, we centralized 63 moons’ support and sales efforts, giving them a 360-degree view of the customer journey.
Reduction in incoming queries
Now, we’re not ones to brag (okay, maybe a little), but we’re pretty proud of the impact our solutions had on 63 moons’ business.
At Padah Solutions, we’re always up for a challenge and love finding creative solutions to make life easier for our clients. Bring on the next one!