Confluence

Create content together in a team and share knowledge: Confluence from the Australian manufacturer, is a wiki software for companies. Work content can be created, organized and edited centrally in one place and is available online to all team members at all times. Confluence thus ensures the preservation of knowledge within the company and promotes effective collaboration and communication.

The use of Confluence is suitable for teams of all kinds, whether project, development, support or marketing team. Wiki-based documentation, social intranets, team collaboration, or knowledge management are just a few use cases that can be easily implemented with Confluence. In general, the software supports the work of all employees to easily capture, make available implicit knowledge and share this with other colleagues.

With Confluence, you can create a separate virtual workspace for each department, team, and project. All information and important documents can be stored and shared centrally there. Easy-to-understand authorization management and search allows team members to retrieve the relevant information at any time.

Direct feedback

Visible to all, comments can be made directly on the Confluence page. No more wasted time to discuss content by email or phone. You can comment directly inline on pages or in documents and charts.

@mentions

Using the “@mentions” function, colleagues can, for example, be notified directly and directly addressed in case of questions or feedback. Tasks can also be assigned or passed on to the responsible employee via @mentions.

Tracking:

All business-relevant processes are presented transparently and clearly and can be tracked. For example, at any time it is possible to see which task/project each team member is currently working on and which status (e.g. new, open, in progress, closed) the task or project currently has.

@mentions:

Using the “@mentions” function, colleagues can, for example, be notified directly and directly addressed in case of questions or feedback. Tasks can also be assigned or passed on to the responsible employee via @mentions.

Templates (Templates)

You can choose from various templates and start creating pages immediately without having to spend a lot of time on formatting. Creating your own templates provides flexibility and brings more structure to the content.

Page and document versions

Every change to a page and its content or to a file can be tracked. All changes to Confluence pages and files are automatically versioned and can be restored if necessary.

Access rights for users and content

With detailed access rights, content remains secure. This avoids too much information and only relevant content is displayed to team members.

File Lists

All files needed in a section or a project can be stored and organized in one place, accessible to all. All important information from network folders or email accounts stays together in one Confluence area.

Knowledge base

Confluence is suitable for documenting relevant corporate knowledge. Whether work instructions and procedures or technical documentation – they can all be recorded and published in Confluence.

Meeting notes

Meetings can be optimized with the help of Confluence. Here the agenda for a meeting can be published, appointments can be prepared together and tasks can be shared for follow-up.

Product requirements and Jira integration

Dynamic requirements documents can be created and linked to Jira. This way you keep track of the corresponding processes in Jira and the information stored in Confluence, such as descriptive texts, explanatory diagrams or task lists.

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