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Importance of Traceability and how to maintain it

What is Traceability? In the software domain, traceability can be defined as tracing back an entity’s origin like a requirement/ piece of code/ ...

5 CRM Zendesk Features that Can Convince You to Use it for Your Business

CRM Zendesk Features Have your business just adopted the Work From Hom ...

6 Much-Needed Benefits of Using a Helpdesk Ticketing Tool

Benefits of Using a Helpdesk Ticketing Tool This article shows 6 Much-Needed Benefits of Using a Helpdesk Ticketing Tool. One of the essential custome ...

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