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Make Seamless Customer Interaction Using Chatbot and AI
Padah established a partnership with Haptik to offer exceptional conversational commerce experiences, recognizing that satisfying conversations lead to happy customers. Haptik’s conversational AI platform provides end-to-end coverage for pre-purchase, post-purchase, and during-purchase interactions.
With the growing significance of WhatsApp in the current market, Haptik enables businesses to establish their identity on the platform and leverage its potential for customer engagement.
Haptik’s intelligent platform employs industry-leading AI and NLU technologies, delivering powerful analytics and pre-built smart skills that can be personalized for chatbots, Instagram, Facebook Messenger, and Google Business Messages.
Padah has forged a powerful partnership with Yellow.AI, to revolutionize the chat and voice automation landscape. The two industry leaders have joined forces to create a cutting-edge, no-code platform that seamlessly blends Generative AI with human-like conversational experiences.
Built on a robust multi-LLM architecture, the Dynamic Automation Platform (DAP) continuously trains for scale, speed, and accuracy, delivering unparalleled performance and efficiency. The platform is powered by the latest advancements in generative AI, enabling it to automate conversations across multiple channels, while substantially reducing operational costs.
In recognition of its ground-breaking technology and innovative approach, Yellow.AI has been named a Challenger in the highly coveted 2023 Gartner Magic Quadrant for Enterprise Conversational AI Platforms. This accolade is a testament to the exceptional quality and impact of Yellow.AI’s offerings and its commitment to delivering exceptional value to its clients.
With Padah and Yellow.AI at the helm, the future of chat and voice automation is looking brighter than ever. Together, we are poised to transform the industry and usher in a new era of efficiency, innovation, and growth.
Padah empowers organizations to streamline their work processes by seamlessly integrating their preferred tools and software applications with the help of the Exalate plugin. With this incredible integration solution, they can effortlessly connect products such as Zendesk, Monday, Atlassian, and more.
With Padah and Yellow.AI at the helm, the future of chat and voice automation is looking brighter than ever. Together, we are poised to transform the industry and usher in a new era of efficiency, innovation, and growth.
Exalate’s powerful synchronization capabilities eliminate the need for customers to switch between different tools and platforms, allowing them to collaborate seamlessly across teams, without ever having to leave the tool they know best.
Whether they need to integrate Jira with ServiceNow, Zendesk, Jira Service Management, Salesforce, Monday.com, or any other tool, Exalate provides the most professional and flexible synchronization solution. With Exalate, organizations can accelerate their journey and explore endless possibilities for collaboration and productivity.
In the fast-paced world of business, customer engagement is crucial for success. And Padah is revolutionizing the way businesses engage with customers, thanks to its partnership with GupShup – a leading conversational messaging platform that offers unparalleled opportunities for customer engagement.
With GupShup, Padah can reach customers across 30+ messaging channels, making it easier than ever to connect with consumers across commerce, marketing, and support. What’s more, GupShup’s innovative messaging and conversation technology has been driving engagement since 2004 – so businesses can trust that they are in good hands.
By leveraging GupShup’s powerful tools, Padah can turn conversations into sales and build brand loyalty like never before. Whether it’s through an Instagram chatbot, Google Business Message solution, or WhatsApp, Padah can engage with customers on their preferred platform, making the entire experience seamless and effortless.
But it’s not just about making sales. Padah and GupShup recognize that the buyer journey extends beyond the point of purchase. That’s why they offer a comprehensive pre- and post-buyer journey management service. By sharing relevant information and minimizing friction in the buyer journey, Padah and GupShup can ensure that customers are satisfied at every step of the way.
