CRM Zendesk Features Have your business just adopted the Work From Home (WFH) mode of operation post-COVID-19? If yes, then, for your employees, fulfilling the goal of customer satisfaction may have become somewhat more challenging than before. This article shows
Live Chat Service To Your Official Business Website With the changing time, customer service is also revolutionizing. There are different channels of customer services such as e-mails, calls, and social media. However, according to the statistics at kayako.com, 32% of
Benefits of Using a Helpdesk Ticketing Tool This article shows 6 Much-Needed Benefits of Using a Helpdesk Ticketing Tool. One of the essential customer demands is proactive replies to their queries. If this is not fulfilled, it can bring your
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