Zendesk : Omni Channel Customer Support Experience
Zendesk is a group of several companies that make a range of products for organizations to implement a support system. This includes a ticketing system, a knowledge base, chat software, and a customer service portal. The support portal is a self-service support system where customers can submit a ticket for a variety of problems they may be having. A ticket is a request for help from another user, and a user can respond to a ticket by providing the customer with a solution to their request.
Zendesk also has a partner program that allows partners to not only implement Zendesk products but also to build custom support portals that fit the needs of a certain group of users. If you’re interested in using Zendesk products, you can apply to their partner program here.
Zendesk product consulting and Zendesk Zapier Integration
Padah Solutions is providing Zendesk products since 2010. Padah Solutions has become a Zendesk partner program in 2016. Padah Solutions provides Zendesk support for its clients. Padah Solutions provides the best Zendesk support to clients.
If you’re like most businesses, you use help desk software to manage customer support requests. And if you’re like most businesses, you’re looking for ways to automate and streamline your workflows.
That’s where Zapier comes in. Zapier is a platform that allows you to connect different software applications together so that data can be automatically transferred between them. For example, you can create a zap that automatically sends new support tickets from zendesk to your email inbox.
Zapier has a library of over 750 applications that you can connect, including zendesk, Salesforce, Gmail, and Slack. And best of all, it’s free to use!
If you’re, so that information can be automatically transferred between them. For example, you could connect your help desk software with your CRM, so that new customer support tickets are automatically created in your CRM.
Zapier has hundreds of different applications that you can connect, and there are thousands of potential workflows that you could create. So if you’re looking for a way to automate your business processes, Zapier is definitely worth checking out.
Zendesk’s entire product range is designed to optimize the work of project teams, make collaboration efficient and goal-oriented, and keep the project-related exchange of knowledge and information flowing.
Chat
.
Talk
.
Sell
.
Explore
.
Sunshine
.
Sunshine conversation
.
Answer Bot
.
Social messaging
.
Get started with your Zendesk journey today!
Contact us today for Zendesk related installation, setup, customization & API setup.