Zendesk : Omni Channel Customer Support Experience
Zendesk is a group of several companies that make a range of products for organizations to implement a support system. This includes a ticketing system, a knowledge base, chat software, and a customer service portal. The support portal is a self-service support system where customers can submit a ticket for a variety of problems they may be having. A ticket is a request for help from another user, and a user can respond to a ticket by providing the customer with a solution to their request.
Zendesk also has a partner program that allows partners to not only implement Zendesk products but also to build custom support portals that fit the needs of a certain group of users. If you’re interested in using Zendesk products, you can apply to their partner program here.
Zendesk product consulting and Zendesk partners in India
Padah Solutions is providing Zendesk products since 2010. Padah Solutions has become a Zendesk partner program in 2016. Padah Solutions provides Zendesk support for its clients. Padah Solutions provides the best Zendesk support to clients.
Zendesk’s entire product range is designed to optimize the work of project teams, make collaboration efficient and goal-oriented, and keep the project-related exchange of knowledge and information flowing.
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