Zendesk Explore provides analytics for businesses to measure and improve the entire customer experience.
Let data lead the way
Building the best customer experience works better when it’s driven by data. With Zendesk Explore, you get instant access to the customer analytics that matter and the deeper understanding of your customers and business that comes with it.
The expertise is included
Explore comes packed with pre-built analytics to give your business the metrics that matter, right out of the box.
Customize where it counts
When you’re ready to really own it you can build personalized charts and dashboards, fit for your business.
Show what you know
Explore has intuitive collaboration options that make it easy to share insights and analysis with the entire team or company.
“Since I’ve started building queries and dashboards in Explore, I’ve managed to solve for all of the pain points I had with reporting. Turns out, the main things I needed are things you were already thinking about!”
Director of Customer Service and Support at Lever
Best practices, built in
Let Explore show you the way
Explore comes with best practice dashboards and analysis built in, so teams of any size get the metrics that help them track towards success. You can analyze team performance, take stock of operational metrics, or get a better understanding of your customer experience. No matter what it is, Explore has a dashboard to get it done.
Make it your own
Your business is unique, so your reporting should be too. With thousands of customization options, you can make every chart and dashboard your own. And anyone can do it you—don’t need to be a data expert to get the most out of Explore.
Get Started with your Project today!
The Suite offers everything you need to let conversations with customers flow across channels seamlessly, creating a better experience for both your business and your customers.