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Sales Suite

One powerful package.

Spend more time selling and less time doing data entry. The Zendesk Sales suite is a one-stop solution for sales teams to grow pipeline, have
more rewarding customer conversations, and close more deals faster.

Sales CRM

Zendesk Sell is a sales tool built for sales people that easily helps manage and grow relationships, track sales opportunities, and identify new prospects.

Lead generation and engagement

Reach is an all-in-one lead generation and engagement tool that allows sales teams to build lead lists and automate prospect outreach so they can reach more qualified prospects.

Live chat and messaging

With Zendesk Chat you can proactively engage with customers in real-time, create new leads from chat conversations, and view chat history in Sell lead and contact records.

Native dialer

Connect with prospects quickly using a native dialer featuring call recording, scripts, auto-logging, and integrated SMS.

Focus on the conversation

Whether it’s phone, email, chat, or SMS, Zendesk natively supports all the different ways customers want to engage with your team. Instead of digging through an endless database of custom fields, see every customer conversation, regardless of channel, in one continuous flow, so you can focus on having more rewarding conversations with your customers.

Keep your pipeline full

Fill your pipeline by converting chats into leads with our native Zendesk Chat integration, use Reach to generate targeted prospect lists, or create leads and opportunities from existing Support tickets. Easily fill in any missing information with Reach lead enrichment, information from other apps, or information from other teams so you can quickly turn leads into sales conversations.

Close more deals, faster

The Zendesk Sales Suite eliminates all the admin work required for keeping your sales CRM up to date, such as logging activities, finding up to date contact details, and following up with leads. Everything you need is consolidated into one easy-to-use tool that eliminates tab switching and brings all the context you need to close into one view. With all the time you save from The Sales Suite automating repetitive tasks, you can spend more time doing what you do best—selling.

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