We are thrilled to announce that Padah Solutions PVT LTD has reached a remarkable milestone as an Atlassian Platinum Partner! We take immense pride in being the only Indian partner awarded by Atlassian in 2021. Our commitment to excellence and innovation has propelled us to new heights, and today, we are excited to share that Padah has… Continue reading Padah Solutions PVT LTD Achieves Atlassian Cloud Specialization!
Introduction: In the dynamic realm of Information Technology (IT), the synergy between efficient IT Service Management (ITSM) practices and comprehensive Asset Management is indispensable for organizations striving to deliver seamless services and maintain a competitive edge. This blog delves into the significance of ITSM practices, Asset Management, and how Jira Service Management, coupled with Padah’s… Continue reading Elevating ITSM and Asset Management with Jira Service Management: A Comprehensive Guide by Padah, an Atlassian Premium Partner
Zendesk is a cloud-based customer service software company that provides helpdesk solutions to businesses. One of the features that Zendesk offers is the ability to integrate with WhatsApp. This means that businesses can use WhatsApp as a channel for customer support. WhatsApp is a popular messaging app with over 1 billion active users. It’s known… Continue reading Zendesk with Whatsapp
What is Traceability? In the software domain, traceability can be defined as tracing back an entity’s origin like a requirement/ piece of code/ documentation/ test case, etc. In simple terms, traceability can be defined as the capability to trace entities (e.g., requirements, design, epics, stories, tasks, bugs, test cases, etc.) across the development lifecycle. Traceability… Continue reading Importance of Traceability and how to maintain it
CRM Zendesk Features Have your business just adopted the Work From Home (WFH) mode of operation post-COVID-19? If yes, then, for your employees, fulfilling the goal of customer satisfaction may have become somewhat more challenging than before. This article shows 5 CRM Zendesk Features. That is regardless of small or big customer base. Keeping your… Continue reading 5 CRM Zendesk Features that Can Convince You to Use it for Your Business