Padah Solutions

9 Reasons To Add Live Chat Service To Your Official Business Website

Live Chat Service To Your Official Business Website With the changing time, customer service is also revolutionizing. There are different channels of customer services such as e-mails, calls, and social media. However, according to the statistics at kayako.com, 32% of customers prefer a phone call, 23% prefer e-mail interaction, and 41% prefer live chat service.… Continue reading 9 Reasons To Add Live Chat Service To Your Official Business Website

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Benefits of Using a Helpdesk Ticketing Tool

Benefits of Using a Helpdesk Ticketing Tool This article shows 6 Much-Needed Benefits of Using a Helpdesk Ticketing Tool. One of the essential customer demands is proactive replies to their queries. If this is not fulfilled, it can bring your business to a standstill. To fulfil it, you need to ensure team collaboration and boost… Continue reading Benefits of Using a Helpdesk Ticketing Tool

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